Frequently Asked Questions 

How does Acupuncture work? 

From a physiological point of view, Acupuncture works to increase blood circulation and healing in the affected area. It works to re-balance hormones, switch your body from stressed out ‘fight or flight mode’ into normal ‘rest and recovery mode’. Acupuncture even works to dull down the messages of pain received by the brain to relieve pain in the body.

From a Chinese Medicine point of view, Acupuncture works to ensure the free flow of Qi (energy) so that every part of the body receives enough and can heal and function at its best. It works to re-balance the body, relieve heat when you’re really hot, provide more warmth when your bodies been very cold and to nourish it and restore it when its run down.

Every person has a slightly different Chinese Med ‘pattern’ that their body and symptoms fall into. Once this pattern is treated with Acupuncture (and herbs when applicable), the main condition AND the other seemingly unrelated symptoms are relieved. This is the magic of Chinese Medicine and how it has such a holistic effect.

Will Acupuncture Hurt?

At Embrace Acupuncture, your comfort and happiness are our greatest concern. Super fine, pain minimizing needles are coupled with the gentlest techniques to leave you feeling calm and relaxed. Areas of the body that have thin skin and minimal overlying muscle (eg the hand) can be more sensitive than areas with more flesh/muscle (eg the back). Keeping this is mind we keep these points to a minimum and do only what is really needed for relief for the symptoms.

Once the needles have been gently inserted, any discomfort will fade quickly so you can lie back, relax and let the acupuncture do its work!

What if i don't want acupuncture?

We are very passionate about Acupuncture, love what it does and how it makes us feel afterwards! We encourage everyone to try it at least once. Everything possible is done to ensure its gentle and relaxing experience for you. However if you really don't feel Acupuncture is for you then there is still the great options of a Herbal Medicine consult instead.

We highly recommend trying Acupuncture first!

What about herbs?

As trained Chinese Herbalists as well as Acupuncturists, you can rest assured you’re in safe hands. During your Initial Consultation, our job is to ascertain the most effective way to relieve your symptoms, as quickly as possible and have you feeling great again! Sometimes this involves just Acupuncture, other times a combination of herbs and Acupuncture is best. If we think herbs are needed we will let you know before hand as they are additional to the consult price. Our herbs are pre-made into a liquid (other forms available) that’s very easy to dispense and drink. The TGA approved herbs are brewed by an Aussie company according to strict guidelines and delivered straight to your door!

While we absolutely encourage you to try at least one session of Acupuncture with us (not all acupuncturists are alike!), if you strongly feel Acupuncture is not for you, we do offer herbs only consultations, upon request (just book in a regular consultation and advise us that you're not having Acupuncture.

Prices & duration

All consults are inclusive of Acupuncture.

Please allow at least 5 mins for parking and an extra 5 mins before your Initial Consult to fill in any extra forms.

Fertility Initial Consult: $190 – 110mins

Regular Initial Consult: $120 – 55mins

Extended Intitial Consult: $160 – 80mins

Return Patient Consult: $85 – 40mins

our cancellation policy

When you have made a booking, this appointment space has been kept for you, at the exclusion of others who may want the same appointment time as you. While we do understand things change and can happen, in fairness to the practitioner for holding that time for you, we do have a strict 24h cancellation policy.

Appointment reminders are sent out 2 days before hand, allowing plenty of time to ensure this time is still suitable for you. If less than 24h notice is given to rescheduling or cancelling an appointment, an invoice will be issued for 50% of the consult fee.

Private health insurance

We have HICAPS available at the clinic so if you have private health insurance and it covers Acupuncture, then you can claim instantly and pay only the gap – hooray!

Where is embrace acupuncture exactly?

Embrace Acupuncture is located at 239a Murray Rd Preston, almost on the corner of High st & Murray Rd. It is a 5-10 min walk from Preston Market and Bell Station on the South Morang train line.

We are located at Happy Hubbub Center which is behind the big church. Access to Happy Hubbub from High St. 


1 hour parking is available on all the surrounding streets including Murray Rd, High St & Roseberry Ave. This is ample time for a 45min consult but not recommended for an Initial Consult.

For an Initial Consult, a 2h park is recommended. They are available at the Preston Market, on Central Ave (off Murray Rd) or on Gower St or Murray Rd towards Plenty Rd.